Effective August 26, 2026.
Information we collect
We may collect your name, email, telephone number, property address, service preferences, access-related details, communications, photographs you provide, and information needed to quote or deliver requested services.
How we use information
We use information to respond to inquiries, prepare quotes, schedule and document service, communicate with authorized contacts, process approved transactions, maintain records, improve our services, prevent fraud and comply with law.
Property photographs and access information
Property photographs, reports, access instructions and codes are used only for authorized service delivery, quality control, documentation and communication with the owner or designated manager. Please do not submit sensitive access information through a public inquiry form.
Sharing
We may share information with service providers that support scheduling, communications, payments, hosting and business operations; with authorized contractors assigned to your service; or when required by law. We do not sell personal information.
SMS and email
Operational messages may be sent to respond to a request or manage an active service. Promotional messages require separate consent. Reply STOP to opt out of texts, HELP for help, or use the unsubscribe method in a marketing email.
Your privacy choices
You may request access, correction or deletion of information, subject to legal and operational recordkeeping requirements. You may withdraw marketing consent at any time without affecting service eligibility.
Security and retention
We use reasonable administrative and technical safeguards. No system is completely secure. Information is retained only as reasonably necessary for the purposes described above and applicable legal obligations.
Contact
Email info@thelocalconcierges.com or call 346-416-7118.